Warranty Policy

Popa Parts 6-Month Limited Warranty

At Popa Parts, we stand behind the durability and performance of our replacement components. Every product purchased directly from Popa Parts is backed by our 6-Month Limited Warranty, beginning on the verified date of delivery.

Because Popa Parts operates as an independent reseller, purchases are backed directly by our 6-Month Limited Warranty rather than the original equipment manufacturer's warranty. If a product develops a defect in materials or workmanship during normal, intended use within the 6-month period, we will resolve the issue by providing a replacement component at no cost or, if a replacement is unavailable, a full refund.

What Is Covered

This warranty covers defects in materials or workmanship that occur during normal, intended household use, including:

• Electrical faults or circuit failures (e.g., motor assemblies, battery circuit boards)
• Manufacturing defects present upon arrival or developing under normal operation
• Structural failures caused by material flaws (e.g., cleaner head housing or latch faults)

What Is Not Covered

This warranty does not cover damage caused by accident, misuse, unauthorized modification, improper installation, or normal wear and tear (such as cosmetic scuffing). It does not cover parts installed on machines other than those listed as compatible on the original product listing.

How to Make a Claim

To submit a warranty claim, email support@popaparts.com with your original order number, a brief description of the issue, and photos or video showing the defect. Our support team will review your request and confirm eligibility within 1 business day. If a return or replacement is required for a confirmed defective item, Popa Parts will provide a pre-paid return shipping label.